Please note that the official working days at “Asal Alwaneh Asli” are from Saturday to Thursday, Friday and official holidays and holidays are a holiday for all employees of the Asal Alwaneh store.
We made it easy for you!
Our first mission is to provide you with the best online shopping experience, so we have made the shipping and delivery process easy for you because your comfort is our priority.
Shipping is available to all cities in the Kingdom of Saudi Arabia.
Delivery from 2 to 7 working days .
Supported cities:
All cities in Saudi Arabia.
Please note that if you choose cash on delivery as your payment method, there will be an additional fee separate from the order shipping fee.
When will I receive the order?
We will deliver or ship your order via our contracted shipping companies as soon as possible.
The customer will receive a message on his mobile phone or email containing the order number and tracking number (after the shipping policy is issued by our store).
If you do not receive a message or email with the information, please contact us to obtain the tracking number.
If you choose cash on delivery as your preferred payment method, the delivery representative will contact you or send you a WhatsApp message to set a delivery date.
It should be noted that it is necessary to answer incoming calls to your mobile phone so that the representative responsible for delivery can coordinate with you on the time to deliver the order.
The customer is responsible for the correct address and contact number (we will not be responsible for not receiving the shipment due to an error in the customer's data).
In the event that the shipment is returned due to the customer not receiving it, the customer shall bear the shipping costs if he wishes to recover the shipment or the order amount.
